Managed IT solutions for K-12 schools and universities.

Balsam Technologies specializes in managed IT services for public school districts, private schools, and colleges across North Shore, Massachusetts. We provide peace of mind and a personalized touch at a predictable cost that fits your budget.

Cybersecurity for Education to Secure Your Network

Schools and universities are prime targets for cybercriminals. They use ransomware and malware to shut down entire districts, hoping you’ll pay a hefty fee to get your network back.

At Balsam, we understand these risks and use advanced threat detection systems to ensure nobody with unauthorized access can penetrate your network. Secure Wi-Fi and protected devices facilitate a safe learning environment where teachers, students, and administrators won’t have to worry about bad actors hacking into the system.

• Network security to protect all devices on your school’s network 24/7.
• Cybersecurity audits and penetration testing to assess vulnerabilities.
• Next-gen antivirus software to secure all school-owned hardware.
• Cloud solutions and policy enforcement you can afford.

Backup and Recovery Solutions That Keep Student Data Safe

Student records, academic files, and administrative systems contain sensitive information that schools are legally required to protect under FERPA. Losing this data can lead to compliance violations, operational issues, and frustrated parents demanding answers.

The backup and disaster recovery solutions at Balsam Technologies protect student information, learning management platforms, and administrative databases with automated and secure backups. So if your school faces a ransomware attack, hardware failure, or natural disaster, your data remains safe and can be quickly restored so learning continues without interruption.

• Continuous data backups are stored safely offsite or in the cloud.
• Quickly restore your data after storms, outages, and other disasters.
• Ensure compliance while operations continue to run smoothly day-to-day.
• Peace of mind for superintendents, administrators, and school presidents.

IT Help Desk Support for Staff and Educators

Most schools and districts don’t have the budget to maintain full-time IT support staff. But when computers or networks go down, you still need someone who is knowledgeable and reliable to get systems back up and running.

Our outsourced IT help support makes it easy for your staff to get answers fast, whether it’s during the school day or after hours. We can troubleshoot everything remotely or arrive on-site for issues that need an in-person resolution.

• Fast, friendly IT support available 24/7.
• Knowledgeable team with 20+ years of experience.
• Local presence in the North Shore with rapid on-site support when you need it.
• Outsourced IT support that’s affordable and trustworthy.

Partner With a Cybersecurity Firm That Understands Education

We have decades of experience providing industry-leading solutions to educational institutions. Our team understands the unique challenges faced by schools and offers custom IT solutions to ensure your students and staff can thrive uninterrupted.

Strategic

No cookie cutter solutions here. We take the time to understand your school’s specific needs and then customize our IT services to fit your budget and goals.

Innovative

All of our solutions are robust and forward-looking to ensure your cybersecurity systems protect against new and emerging threats to schools.

FERPA Compliance

We know how to protect student privacy under the Family Educational Rights and Privacy Act, and we’ll ensure all of your IT systems are FERPA-compliant.

Secure

Our 20-year track record speaks for itself. Above all, we’re here to keep your students, staff, and data protected.

Managed IT Services for Education

Whether you’re in charge of an entire public school district or running a small private school, Balsam Technologies supports all types of education technology with our secure and reliable managed IT solutions.

Serving Schools of All Shapes and Sizes

• K-12 schools in Massachusetts
• North Shore public schools
• Charter schools in MA
• Magnet schools
• Community colleges
• Private colleges
• Universities in Massachusetts
• Vocational schools
• Online learning
• Technical schools
• Montessori schools
• Religious schools
• Non-profit education