We provide proactive, 24×7 remote and onsite support for efficient IT operations and timely resolutions for your IT-related issues and IT skill gaps. Our services help provide ongoing IT improvements and ensure your IT environment is secure while controlling IT experiences.

Assessment & Strategy

We evaluate your IT needs helping you develop strategies that support good business decisions and budget management.

Security & Compliance

We help you achieve your cybersecurity goals, preventing malicious threats to your organization that could cause damaging data loss and outages.

Backup & Disaster Recovery

We provide backup and recovery solutions that protect your data from unauthorized access, malicious cybersecurity threats, natural disasters, and accidental user deletion.

Monitoring & Management

Our 24x7 computer and network monitoring help keep your systems running smoothly by proactively alerting us and opening trouble tickets for our technicians to pre-emptively resolve issues and avoid downtime.

Help Desk Support

Our certified technicians become intimately familiar with your IT environment providing friendly accessible support for faster resolutions.

Cloud Solutions

As a Microsoft Partner, we provide a variety of cloud migration services for Microsoft 365 and other cloud-based solutions.

Complete IT Infrastructure

We help you select the appropriate hardware, software, and cloud solutions to fit your infrastructure and operational needs.

What our clients are saying about us...


We provide IT support services for all kinds of organizations.  Our knowledge and experience with Information Technology “IT” and industry best practices allows us to assist and advise our clients with their ongoing IT needs.   We help our clients implement and manage predictable, smooth-running IT systems that support the operational needs of their organizations.

Businesses & Professional Services

Town Government & Agencies

Schools & Colleges

Police, Fire & First Responders

Healthcare Providers

Social Service Agencies

Non-Profits & Churches

Call us today at 978-281-3339 and find out how easy and cost-effective it is to get our world-class IT services and ... peace of mind.

Or by email:

    Balsam Technologies Inc., 12 Blackburn Center, Gloucester, MA 01930