Automatic backups, data protection, and rapid restoration services throughout North Shore, Massachusetts.

Rest easy knowing that Balsam Technologies provides comprehensive backup and disaster recovery solutions to protect your critical files, sensitive data, and applications.

From ransomware attacks to natural disasters and human error, our BDR services ensure everything is recovered fast so you can resume operations when the unexpected happens.

Your Data is at Risk

If you don’t have a backup and disaster recovery plan in place, then your organization is at risk of losing critical data forever.

Ransomware Attacks

Cybercriminals can encrypt your files and demand payment for the encryption key. Without proper backups, many organizations are forced to pay hefty ransom fees or risk permanent loss of critical data.

Natural Disasters

Floods, fires, hurricanes, and severe storms can destroy on-site equipment and local backup systems. Our offsite and cloud backups ensure your data won’t be lost if disaster strikes.

Hardware Failures

Old equipment like servers and hard drives eventually fail, especially without proper maintenance. If a device crashes without warning, you’ll need a reliable backup to restore operations and data without costly downtime.

Human Error

It’s common for employees to accidentally delete critical files or overwrite data systems that weren’t supposed to be touched. These honest mistakes can erase weeks of work and can cost you thousands of dollars if you’re unable to restore them from a recent backup.

Corrupted Software

Between application errors and failed updates to system crashes and beyond, there are a range of different software issues that can corrupt your databases and system files.

Insider Threats

Disgruntled employees or compromised accounts can intentionally delete or damage data. We’ll help secure your systems to prevent malicious attacks from bad actors, while providing backups as a failsafe just in case.

About Our Backup & Disaster Recovery (BDR) Services

The Balsam BDR Advantage

Whether you need continuous backups or scheduled sync, we can support file-level backups or full-system backups for your business. From on-site servers to SaaS applications, virtual machines, and cloud databases, we protect it all.

• Automated backups
• Rapid recovery
• Ransomware defense
• Data redundancy protection across all environments
• Strict compliance standards

If systems go down, we can recover your data in minutes instead of hours or days to keep your business fully operational.

Peace of Mind: Don’t worry about attacks or data loss. We’ll handle everything on your behalf and rapidly restore everything from a secure backup if something goes wrong.

Custom Backup Recovery Plans: There’s no one-size-fits-all solution to backup and disaster recovery. You can work directly with a North Shore expert to personalize a plan based on your specific needs, systems, applications, and industry-specific compliance requirements.

Local Presence and Onsite Support: Our team is available 24/7 for onsite support throughout Massachusetts. So if disaster strikes, we can be there side-by-side to restore your systems. No need to wait on hold with a customer service rep overseas.

End-to-End Protection: Backups and disaster recovery are reactive and necessary. But with Balsam, the chances of data loss drop significantly because we harden your systems and protect you from both insider and outside threats.

Proven, Industry-Leading Expertise: For over 20 years, we’ve delivered industry-leading

technology solutions and partnered with organizations on the cutting edge of data and security. That

experience means we know how to design, protect, and support data solutions the right

way—before, during, and after an incident.

Types of Data Backups

There are several different ways that an organization can back up their data. The three most common options are:

1. Full Backup — Complete copy of all data, files, and system applications.
2. Differential Backup — Copy of all data that has changed since your most recent full backup.
3. Incremental Backup — Copies only the data changed since your last backup (full or incremental).

With a comprehensive Backup and Disaster Recovery (BDR) solution, all of these backup types

work together as part of a single, coordinated strategy. In addition to the backup type, you’ll also need to determine where and how your data gets stored. Options include:

• Local backups on physical servers
• Cloud storage backups
• Hybrid backups (combination of local and cloud)

With Balsam Technologies, we’ll help you guide you through the best possible backup & disaster recovery plan for your specific business to ensure everything is covered.

Backup & Disaster Recovery (BDR) FAQs

What is backup disaster and recovery (BDR)?

Backup and disaster recovery (BDR) is the process of protecting your organization’s data and ensuring business continuity in the event of data loss. It combines regular data backups with detailed recovery procedures to restore critical systems and files after hardware failures, cyberattacks, natural disasters, accidental deletions or other disruptions quickly.

What’s the difference between data backup and disaster recovery?

Data backups refer to the copying and storage of files so they can be restored if they’re lost or corrupted. Disaster recovery is a broader, big-picture strategy that includes backups plus procedures, tools, and plans needed to restore entire systems and resume business operations after a major incident.

Who needs BDR services?

Any organization that relies on digital data for daily operations needs BDR services. This includes schools protecting student records, medical practices safeguarding patient files, nonprofits managing donor databases, municipalities maintaining public records, and professional service businesses storing client information.

How much do backup disaster recovery services cost?

BDR costs vary based on the amount of data you need to protect, how frequently you’re running backups, storage methods, and specific compliance requirements. Balsam Technologies provides customized BDR solutions with predictable monthly pricing based on your organization’s specific needs and budget. Contact us today for a free quote.