Our IT Consulting Strategy produces sound and sustainable IT solutions for every facet of your business operations, right down to the smallest detail.

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Reliable helpdesk support is always just a phone call away.  Our professional and friendly technicians are standing by to help stay productive and avoid costly and frustrating downtime!

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• Flexibility
• Productivity
• Affordability

VoIP, or Voice-over-IP (Internet-Protocol), is an Internet-based phone system that can increase your business’ flexibility and productivity while saving you money

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Businesses that lack a comprehensive data backup and recovery plan risk more than just their information – they risk losing their entire business. Balsam Technologies offers complete backup and recovery options for companies needing to defend vital information against loss due to theft, natural disaster, and unauthorized access.   

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The quality, performance and security of your network can be vastly improved with our technology audits. Working together with your in-house teams, we analyze your IT infrastructure in order to identify vulnerabilities.

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Cloud computing and virtualization provides a flexible, and efficient way for IT to meet changing business needs.  Balsam Technologies can help you navigate the various Cloud and Virtualization options and assist you with all stages of the process.

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With StreamlineIT, our clients who already have internal IT staff receive a full spectrum of powerful tools with which they can enhance their ability to manage IT resources effectively.

• Help Desk provides instant awareness of trouble tickets and resolution efforts.
• Time Sheets for monitoring time accurately while creating accountability.
• Project Tracking providing useful insights into strategic corporate initiatives.
• Dispatch Portal gives you at-a-glance information on where your resources are utilized.
• Reporting provides comprehensive metrics for department and individual performance.

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